• CALL US FREE: 0800 246 5266

Frequently Asked Questions

How do I contact you?

Free phone 0800 246 5266 or email info@flexipaycarpets.com

What are your opening hours?

Our office is open Monday to Friday 9am till 5pm. We are closed on Bank Holidays. Our sales agents are available 7 days a week.

How do I pay?

Your Payments are taken each week on a day you choose by a recurring debit card transaction.

Can you give me a time that the surveyor/fitter will be visiting my home?

All appointments are all day appointments between 9am till 6pm.

Can I have another order?

We need to see at least 8 consecutive payments and your outstanding balance must be £130 or under.